Customer Reviews | Doug's Auto Repair Inc.

January 22, 2025 Rachel Whitlock

"$80 prepurchase inspection was so worth it!"

January 14, 2025 William Skelton

"Zach and his wife were awesome at accommodating my needs in order to work on my car. Their shop is very clean and they provide a majority of the tools you need to work on a car. At the top of the list is a lift to easily work underneath! Very professional and at a great price per hour! I'm happy I now know this is very near my house in Springville for all my future car repairs. Highly recommend!"

December 31, 2024 Hankc498

"I called Doug on a Friday with a broken truck that needed a clutch replaced. I was in a time crunch and needed to be on the road Tuesday morning. He was able to squeeze me in on the next Monday, got my truck fixed and I was able to get on the road Monday afternoon. Thanks Doug! Your team was so awesome!"

December 23, 2024 Brooke Rohrbaugh

"Absolutely fantastic, I will not go anywhere else for car repairs! This was actually my second time bringing my vehicle into Doug’s. The first time, my car was making a weird noise and I had brought it to a different shop prior. That shop had given me a rather high repair quote so I wanted to get a second opinion. Doug’s team thoroughly inspected the car but did not find any issues. They recommended I continue driving and bring it in should anything change, but at this point there was nothing to fix and no need to waste my money. I was so sincerely appreciative of their willingness to be honest, even if it meant potentially “losing money”. I came back again today to get an oil change, and there was also a piece of plastic on the bottom of the car that had come loose due to a pothole. I mentioned this beforehand and Doug was kind enough to secure/remove it free of charge! They also did not try to upsell me on anything which I feel happens every time I go to Jiffy Lube for an oil change. Both times when I called in asking for an appointment they were very upfront with me about realistic availability and wait times. The first time I was able to get in literally within 30 minutes of calling them. The next time was right before Christmas so he was pretty backed up, so I just waited a few days and he was able to fit me right in. I will definitely be coming back here again for all future repair needs. Thank you!"

December 23, 2024 Carson Edie

"Fantastic service. I usually hate having to deal with mechanic services because of scheduling conflicts and speed of service, but Doug’s was a great experience. I had to get my serpentine belts replaced before I went out of town and Doug’s was the only place I called that could squeeze me in as soon as possible. They were able to get the job done in 2 hours even though it was a busy morning. I can tell these guys deal with crap all the time, but they handle themselves professionally. I will definitely make Doug’s my preferred place for mechanic services."